WHOLESALE|T&CS AND 3 STEPS ON HOW TO ORDER/
Orders can be placed via our online wholesale ordering system or through email.
For wholesale we hold no stock availability. Stock is made to order from the date of purchase.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.
Due to offering a wide range of sizes from 0-3 months to Adults XXL, our products may vary in shade and material size dependent, however the quality remains the same.
The buyer must not sell Kidult and Co products for less than our online retail price. However our products can be included within offers/promotions.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Contact Kidult and Co at email@example.com within 7 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 14 days after receipt.
RETURNS / EXCHANGES:
Due to our products being made to order, wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to firstname.lastname@example.org within 48 hours of ordering.
METHOD OF PAYMENT:
Payments must made in full before your order is processed. Either via Paypal or BACS.
DELIVERY & SHIPPING:
Turnaround time depends on the size of your order. Once your order has been placed, we will provide an estimated delivery date. Please note larger orders can take up to 4-6 weeks. If you require your order by a certain date, please discuss before ordering and we will do our best to accommodate this.
We do our upmost best to ship your full order together, however in some cases we may ship items separately due to stock availability. We will inform you of this when ordering along with an estimated delivery date of your outstanding items.
We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.
DELIVERY & SHIPPING PRICING:
Shipping price is calculated and invoiced separately once your order has been placed. Shipping price goes off the size and weight of your parcel. Once booked in with our courier proof of this cost will be sent to you.
We offer Free Delivery when you spend over the following: £600 UK, £700 Europe, £800 International.
MADE TO ORDER:
If you wish to order a certain design or colour on a particular item of clothing other than what is sold on our website this can be discussed before ordering, however there will be an additional charge for this. These are none refundable.
We at Kidult and Co pride ourselves in being a unisex brand and therefore ask for all products to be marketed as this both online and offline.
We provide stockists with full access to our Image bank via dropbox. This image bank is updated on a weekly basis with new imagery.
TERMS & CONDITIONS CONFIRMATION:
Before ordering please confirm that you have read and understood the Terms & Conditions.
Select ‘Wholesale’ in the top menu then select ‘Wholesale Login’.
Login with your wholesale username and password which we created for you. If we haven’t yet created one for you, please follow the link below and fill in our ‘Become A Stockist’ form where we will then do so.
Shop normally by section, either ‘Baby’, ‘Kids’ or ‘Adults’. When adding items to the cart they must be from the same age category (baby, kids or adults), be the same style and design (for example be badass short sleeved t-shirt), and meet the minimum pack size requirement for the pricing to reduce to wholesale pricing.
The pack sizes and pricing is shown in the wholesale terms & conditions booklet which is available upon email request if you haven’t yet received this. (email email@example.com)
Please note: designs, styles and age categories cannot be mixed, however colours and sizes within an age category can be mixed to make up a pack. (3,5,8,10 or 20 packs are available)
Once you have finished adding the items you wish to order to your basket, click the green cart icon in the top right corner and double check that the pricing has been reduced to wholesale pricing.
If everything is correct, select ‘Proceed To Checkout’ and follow the checkout process.
Please note: Shipping price is calculated and invoiced separately once your order has been placed. Shipping price goes off the size and weight of your parcel. Once booked in with our courier proof of this cost will be sent to you. We offer Free Delivery when you spend over the following: £600 UK, £700 Europe, £800 International.